PrepSmarter recognizes that privacy is very important to our customers, and we pledge to protect the security and privacy of any personal information that customers provide to us. This includes customer's names, addresses, telephone numbers, email addresses and any information that can be linked to an individual. Not only does PrepSmarter strive to collect, use and disclose personal information in a manner consistent with the laws of the countries in which it does business, but it also has a tradition of upholding the highest ethical standards in its business practices.

1. Website Disclaimer

The information contained in this website is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of PrepSmarter. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.

2. Information We Collect

2.1 Personal Information

We collect the following types of information:

• Basic personal information (name, address, phone number, email)
• Account credentials
• Educational information and test scores
• Study progress and performance data
• Practice test results and improvement metrics

2.2 Technical Information

We use technologies like cookies, web beacons, and unique device identifiers to:

• Identify your computer or device for better service delivery
• Log information about your browser, operating system, and IP address
• Track your activities to improve our service

2.3 Third-Party Information

With your permission, we may access:

• Profile information from services like Facebook, LinkedIn, and Google
• Other personal information on your device (phone book, calendar, messages) when necessary for service provision

3. How We Use Your Information

We use your information for:

• Internal record keeping
• Providing and improving our services
• Creating personalized study plans
• Sending promotional emails about new products or special offers
• Conducting market research
• Customizing the website according to your interests
• Processing transactions and maintaining your account

4. Information Sharing and Security

We are committed to ensuring your information is secure:

• We implement suitable physical, electronic, and managerial procedures to safeguard your information
• We do not sell, distribute, or lease your personal information to third parties without your permission
• We may share information only when required by law or with your explicit consent
• Your data is stored securely using industry-standard cloud infrastructure (Google Cloud and AWS)

5. Children's Privacy

Our service is intended for users aged 12 and above. We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of promotional communications
• Control cookie settings through your browser

7. External Links

Our website may contain links to other websites. We are not responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. We recommend reviewing the privacy statement of any external website you visit.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
Email: help+privacy@prepsmarter.ai
For data deletion requests: hello@prepsmarter.ai

Last updated: 7/12/2025